RB PRIVACY POLICY
WE HONOR YOUR PRIVACY
Riverbound Storage Management, LLC, values your privacy above all else and it is our principal objective to safeguard your personal information.
Our Website has been designed and built to maintain the integrity of your information and privacy.
The objective of this Policy is to provide our users with insight and transparency as to how we obtain, store, manage, transfer and otherwise process the information you provide us. This present Privacy Policy sets for our privacy practices in plain language to make the technical aspects of digital-information collection and processing readily accessible. It is conceivable that this policy may be amended from time to time to reflect updated policies that we have undertaken. It is incumbent on you, the User, to periodically review this Privacy Policy for changes and updates.
This Privacy Policy applies beginning April 25, 2021 and specifically contemplates information that is gathered through the use of the website Riverboundcustomstorage.com.
In the event that you have any questions or concerns about our Privacy Policy, please contact us at info@riverboundcustomstorage.com.
1. OUR COMPANY
The company responsible for your information is:
Riverbound Storage Management, LLC
3493 E. Heights Blvd.
Lake Havasu City, AZ 86404
2. APPLICATION OF PRIVACY POLICY
This Privacy Policy applies to Websites, displayed either on Desktop or Mobile Phone Applications, and other Services operated by Riverbound Storage Management, LLC. “Services”, for the purposes of this Privacy Policy, includes but is not limited our Website and specifically Investor Relations” page found on our website found here: https://riverboundcustomstorage.com/investor-relations/.
3. INFORMATION COLLECTION
We gather personal information that you may actively provide us through our website, including but not limited to via our “Careers Page”, “Investor Relations Page”, and “Try Before You Buy Page”, in addition to digital information created as you use our Services.
Certain information that our Website has the ability to process will be a function of the information you provide us about your person, which we refer to herein as “Personal Information”. Other information we may process will be obtained passively, from your use of our Services (e.g., the type of device you are using, the internet service provider, etc.), including your engagement with content and advertising on the Services.
“Personal Information” refers specifically to data that concerns any given individual and can identify a given individual. “Process”, “Processing” or “Processed” is a term meant to refer to any given action that engages with and utilizes any Personal Information, by automated means, including but not limited to collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Riverbound reserves the right to Process the following types of Personal Information about you:
Personal details: your name; username or log in details (in the case of the “Investor Relations Page” specifically); Demographic information: gender; age/date of birth; nationality; salutation; job title, company information, education, work experience and other professional information; and language preferences.
Contact details: postal address; telephone and/or mobile number; email address; and your public social media handles or profile(s). Consent records: records of any consents you may have given, together with the date and time, means of consent and any related information (e.g., the subject matter of the consent). Location information: location data that describes the precise geographic location of your device (“Precise Location Data”). Purchase and payment details: records of purchases and prices; invoice records; payment records; billing address; payment method; cardholder or accountholder name; payment amount; and payment date.
Employer details: where you interact with us in your capacity as an employee, the contact information of your employer (including name, address, telephone number and email address) to the extent relevant. Views and opinions: any views and opinions that you or other users choose to send to us, or publicly post about us on social media platforms or in the Services, including on forums.
Should you decide to connect with our customer care team, we may collect the information you provide us during the interaction. We also may monitor or record these interactions for training purposes and to ensure the quality of the service.
Information collected when you use our Services.
Riverbound has developed a dynamic Website with different action-points on the Website where you have the ability to directly engage with Us. Specifically, but not limited to, our “Careers Page”, “Investor Relations Page”, and “Try Before You Buy Page” allow our Users to submit Personal Information to Us.
To better serve you and our future Users, we observe, collect, and process data concerning which features you use and the degree to which you have used them. We may collect information about your activity on our Services, (e.g., the day and time you have logged in, the length of time you spent using our Services, the features you’ve used, advertising that you click on both to access our Services and the advertisements you’ve clicked on from our platforms etc.).
Minors.
The Services are not designed nor intended for use by anyone under the age of 18 (“Minor(s)”). Minors may only use this Website if authorized to do so by a parent and/or legal custodian. Parents and/or legal custodians who permit children to use our Website expressly provide the consent and are responsible for any unauthorized use of the Website and Services by the minor. If it is discovered that we have collected Personal Information from a Minor in error, we will delete that information immediately.
4. COOKIES AND DATA COLLECTION
In order to facilitate a better analytical and functional understanding of how users interact with the Website, our Website employs the use of Cookies. Cookies are quite common and are simply digital files that are saved on your device upon your visting of a given website. Their essential purpose is to enable websites to track of your actions within the website and “remember” your login details upon your return to the website.
Our Website collects and uses and may allow others to use cookies and similar technologies (e.g., web beacons) to recognize you and/or your device(s). While your internet browser will provide you with the opportunity to accept, reject, or restrict specific cookies, please note that such limitations may hinder the functionality of our Website.
While all cookies may be thought broadly of as “digital cookies”, there are distinctions among cookies on the basis of their origin, function and duration. Essential features of cookies that our Website may use include:
First party cookies are those cookies which are “placed” on your device vis-à-vis our Website, while third party cookies are placed on your device by a third-party website.
Necessary cookies are those cookies, which must be implemented in order to facilitate the mechanical workings of the website (e.g., they permit you to navigate on a website and to access its features and Services).
Performance cookies are geared towards gathering and understanding data pertaining to the performance of agiven website and how it manages different numbers of visitors. Additionally, performance cookies consider technical issues pertaining to website performance.
Functionality cookies are built with the essential purpose of improving user experience and tracks the visitors’ previous activities.
Advertising cookies enable a given website to provide you with specific messages oriented arounds advertising activities.
Geo-Location cookies enable a website/device to access location-oriented information about a user in real time including but not limited to photographic/video content submitted by a user. Geo-Location cookies may also permit website administrators to obtain a user’s IP address.
Session cookies are time-oriented and are activated only when the user is engaged with the website. Upon termination of a User’s visit to the website, the cookies are deleted.
If you are interested in learning more about cookies, kindly visit www.allaboutcookies.org. We are neither affiliated with nor are responsible for this third-party website.
Web Beacons or pixel tags, are small, transparent graphic images (typically 1 pixel x 1 pixel), that are placed on a given website or email and enable us to track and observe the behavior of the individual who is viewing/browsing the website/email. If you are interested in learning more about Web Beacons, kindly visit http://www.allaboutcookies.org/web-beacons/. We are neither affiliated with nor are responsible for this third-party website. Our Website may, at our discretion, make use of Web Beacons.
5. SHARING YOUR INFORMATION & LEGAL REQUIREMENTS
If we believe in good faith that the law demands the release of your personal information, we may disclose your personal information. Such situations include our duty to: (i) to satisfy our duties under legal orders and/or direction, including a subpoena, court order, search warrant, government / law enforcement investigation or other legal requirements; (ii) to facilitate the mitigation or detection of crime (subject in each case to applicable law); or (iii) to guard the safety of our partners, users, and/or third party individuals. We also reserve the right to share information: (i) if disclosure would reduce and/or mitigate our liability in a actual or threatened lawsuit; (ii) as required to protect our legal rights and legal rights of our users, business partners, third party associated or other interested parties; (iii) to implement our agreements with you; and (iv) to explore, foil, or act against anyone engaging in illegal activity on our website including fraud.
More generally, we reserve the right to use and share information that does not readily identify who you are. Such general information provides for the meta-understanding of broader trends of activity, including but not limited to Geo-location data presented in a form that doesn’t recognize specific individuals and personal information in hashed, non-human readable form.
6. USER RIGHTS
The users who engage our Services have access to different settings and tools to update and remove certain information including:
Information Settings. We provide you with access to your profile and account settings so that you may select and deselect what information you’d like to be made available publicly available on our platform. In the event that you have signed up for our newsletter and/or emails, you can unsubscribe at your discretion by following the instructions, which are located at the end of the emails. Please allow a minimum of 7 days for the changes to take effect.
Account Termination. You can terminate and delete your account by notifying us by email, at
info@riverboundcustomstorage.com.
Reviewing your information. Depending on jurisdiction, you may have right of access or right of portability, which grants you permission to review the personal information we keep about you in our systems. Please contact our support staff to request a copy of your personal information.
Revisiting Your information. Please contact our support staff if you’d like to update your information and/or delete existing information. In certain instances, we may ask you for proof of identity. Granting your request will be up to our sole discretion and will take into account whether or not the request violates our Terms and Conditions Agreement and the relevant law.
7. INFORMATION PROTECTION MECHANISMS
First and foremost, we adhere to standard practices and guidelines incumbent on web platforms to protect your information. Still, the nature of technology means that it is impossible to guarantee that your personal information is unassailable from bad-actors attempting to gather it.
To the greatest extent possible, we strive to keep your information secure on our website. We reserve the right to suspend your activity on our platforms, including to the “Investor Relations Page” even without immediate notice, if we think our systems’ security is vulnerable or exposed to attack. We will endeavor to provide you with access to the site as soon as we feel it is safe to do so.
8. INFORMATION RETENTION POLICY
Riverbound elects to hold personal information in different formats, including in hard copy or electronic form. Riverbound cares deeply about the security of its Users’ information and have implemented industry-standard security measures to ensure that any personal information we possess is safe and fortified against misuse, loss, fraudulent activity and unauthorized retention. We hold User information according to industry standards and safeguard User information in appropriate forms, according to the electronic or physical nature of the information. Electronic information storage methods consist of but are not limited to digital customer relationship management databases which demand multi-level authentication and secure connections utilizing Secure Socket Layer (SSL) technology.
9. PRIVACY POLICY CHANGES
Riverbound expressly reserves the right to amend, refine, delete, and add new information to this Privacy Policy. Please re-visit this Privacy Policy periodically to ensure your acceptance of and acquiescence to the use of this Privacy Policy.
10. WE USE COLLECTED INFORMATION
We do not share data with third parties for marketing/promotional purposes, as described in §5.1.4 of CTIA Messaging Principles and Best Practices, with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Message frequency varies per user. Message and data rates may apply. Text HELP for help. Text STOP to Unsubscribe. Carriers are not liable for delayed or undelivered messages.
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site: To send messaging to those individuals when they have consented to such messaging.
- To complete the services requested: Information is used to complete the service requested by the user.
11. HOW USERS CONSENT TO MESSAGING
- The user fills out a form on the website where they can consent to receive notification messages from our company. There is also a box they can check to receive product updates and/or marketing messages. The messaging disclosure is displayed to users by this form.
- By submitting your phone number, you are authorizing us to send you text messages and notifications. Message frequency may vary. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us
12. FINAL WAIVER
While we endeavor to do our absolute best to protect our users and their security, you nevertheless understand and acknowledge that you use our Website and Services at your own risk. Our website and services is offered, “As Is” without any express or implied warranties. It is impossible to gaurantee that Riverboundcustomstorage.com will always be safe or secure from predatory digital attacks. Riverboundcustomstorage.com is not responsible for the actions, content, information, or data of third parties, and you release us, our directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties.
CONTACT US
If you have questions about this Privacy Policy, here’s how you can reach us:
Online: info@riverboundcustomstorage.com
By post:
Privacy Officer
Riverbound Storage Management, LLC
3493 E. Heights Blvd.
Lake Havasu City, AZ 86404